Why is traditional phone service so expensive and difficult to establish? We had AT&T phone service a few years ago. I am trying to open a business. The first time I called the lady said I was good to go and would be provided service. That day came and no one showed. I called again, this time they said the order was incomplete. I was then sent to sales. The gentleman said service would be $190 a month unless I got Direct TV then it would be $90 a month. I have direct tv in my house, which is 100 yards away. Any suggestions would be greatly appreciated.