Have to change my password every time I login

We are here to help your with your log in concerns, @Slow_Requirement_124.

We do understand how inconvenient is must be having to constantly change your password to your myAT&T account and HBO Max. 

We want to make sure no one has your password, and may be making additional changes. Your myAT&T password must be 8-24 characters. It can have:

• Uppercase and lowercase letters
• Numbers
• Special characters: + (plus), = (equal), # (hashtag), ? (question mark), * (asterisk), $ (dollar sign), ! (exclamation point), _ (underscore), - (hyphen)

You want to have a unqiue password and also want to make sure no one has access to change your password on your behalf. 

You will use the same log in credentials for myAT&T and HBO Max. If you change your password for myAT&T, use the new password for HBO Max. 

We hope this information helps. Please reach back out if you are still having to change your password. 

Clarissa, AT&T Community Specialist 

I have this exact same problem and all I do is reset the same password and I get in after all the hassle of performing the exercise.  Why is this happening?  My password meets all the required protocols.

My service btw is ATT