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When I "Add” HBO Max it does not seem to register

I pressed the “Add” HBO Max button, but it does not seem to register. When I try to sign in on the HBO Max app with DirecTV, it does not work.

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ATTHelp

Community Support

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210.7K Messages

3 years ago

Hey, @TVwizard. We'd be glad to help with your HBO Max.

Where is it that you're trying to add it? Do you already have the package on your plan when trying to sign into the app? If so you may need to Refresh your Service.

Let us know if this helps!

Ramses, AT&T Community Specialist

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TVwizard

New Member

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5 Messages

Both of my questions have been answered. Thank you so much for your help.

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3 years ago

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ATTHelp

Community Support

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210.7K Messages

@TVwizard.

No problem! Glad to hear you were able to get it taken care of. If you have any questions or concerns in the future, please feel free to reach back out. Thanks for choosing AT&T!

Ramses, AT&T Community Specialist

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3 years ago

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