Contributor
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2 Messages
Stop dead battery alert on window sensor
The contact sensor on one of my windows needs to be replaced and the alarm/alert keeps going off. How can I stop the alert until I can replace the battery?
Contributor
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2 Messages
The contact sensor on one of my windows needs to be replaced and the alarm/alert keeps going off. How can I stop the alert until I can replace the battery?
Domino27
Contributor
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2 Messages
5 years ago
I found the answer on my keypad. The keypad had a message that I could silence the alarm by pressing # on the keypad.
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ATTDigitalLifeCS
Community Support
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7K Messages
5 years ago
@Domino27 Good morning. I am glad you were able to locate the ability to silence it. Thank you for letting me know you found it. Have a wonderful day!
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Rdcnicolai
New Member
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1 Message
5 months ago
My kitchen window sensor is showing low battery. Will alarm go off before I can get it replaced? How do I turn it off to make sure it doesn’t.
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ATTDigitalLifeCS
Community Support
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7K Messages
5 months ago
@Rdcnicolai
Your alarm will not go off if your system is disarmed while you change your sensor battery. I hope this helps.
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RWM
New Member
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101 Messages
5 months ago
Surprised the system is still running, weeks after the supposed shutdown.
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ATTDigitalLifeCS
Community Support
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7K Messages
5 months ago
@RWM
Hi,
Yes, we will continue to serve and support our valued customers that have signed up for Brinks Home™ service until their new Brinks system is installed. :-)
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RWM
New Member
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101 Messages
5 months ago
Well, that's me, and you haven't, for over a month now, so?
(edited)
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RWM
New Member
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101 Messages
5 months ago
Crickets, huh? "Software Update In Progress"
(edited)
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RWM
New Member
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101 Messages
4 months ago
Two months waiting for Brinks. Two months of the DigitalLife panel flashing "SOFTWARE UPDATE IN PROGRESS" -- with no service. Yet others report their AT&T DigitalLife systems still working. What a "smooth" transition.
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RWM
New Member
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101 Messages
4 months ago
And now AT&T sends me a $3.56 MasterCard debit card for overpayment -- which has to be a multiple of the cost to simply send a check or reverse the original CC charge -- that the card host will not allow to be utilized online, because the five digit ZIP code ON THE CARD CARRIER is not recognized. What kind of a scam are you running there?
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