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TwoGood's profile

Contributor

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1 Message

Thu, Jul 27, 2017 4:29 PM

Digital Door Lock - How to change passcode?

Can you please tell me how to change the passcode.  I'm not sure we were given a manual for the door locks.  I have manual for the rest of the equipment but not that.

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Official Solution

Tretiree

Guru

 • 

464 Messages

5年前

It depends on whether you are talking about the Yale push button or the Yale touchscreen lock. And whether you are talking about changing the master or a secondary code.  A secondary code can be added or deleted from the app under the device. The master cannot be changed from the app or website. And per instructions above, if you have the master, you can change from the doorlock. I think the instructions are the same

If you only have 1 code entered, then it would be the master code

 

https://www.yale2you.com/Yale_CDN/Yale_Key%20Free_DB_PUSH_B1L_ZW_Instructions.pdf

 

https://suretydiy.com/wp-content/uploads/YaleTouchscreenInstallation.pdf

 

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Community Support

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6.9K Messages

4年前

@jenniferbenard - Use the gear button instead of the # in this case.

Community Support

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6.9K Messages

5年前

If you know the current master code, then you can change it at the door lock keypad.

1. Enter master pin then press #

2. Enter 1 then #

3. Enter New Master pin then #

4. press * to end program

 

If you forgot the current master code, you will need to do a factory reset on the lock.

1. Remove battery cover

2. Remove batteries

3. Remove the two screws behind the batteries

4. Remove the screw at the very bottom of the lock.

5. carefully remove the entire back plate

6. press the button on the circuit board just above where the wires are connected

7. Keep holding the button while you replace the batteries.

8. Release button once batteries are in

9. The code is now reset to the default code of 12345678

10. Reassemble the lock and follow the above directions to set a new code.

Community Support

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6.9K Messages

5年前

@Tretiree thank you for the clarification!

Tutor

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4 Messages

5年前

Can't get this to work. After I put in master code to unlock it, when I hit # (or any other button) it reengages the deadbolt. What am I doing wrong?

Community Support

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6.9K Messages

5年前

@Jfultonpt Have you completed the entire process (all the steps below) to change your master pin and it's still not working?

 

1. Enter master pin then press #

2. Enter 1 then #

3. Enter New Master pin then #

4. press * to end program

Tutor

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4 Messages

5年前

When I type master code it opens, but when I do the # (or any button), it closes again. So when I then do 1 #, it thinks it's an incorrect code.

 

Community Support

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6.9K Messages

5年前

@Jfultonpt You may have to perform a factory reset, then update the master pin. The steps are below.

 

  Factory reset on the lock.

1. Remove battery cover

2. Remove batteries

3. Remove the two screws behind the batteries

4. Remove the screw at the very bottom of the lock.

5. carefully remove the entire back plate

6. press the button on the circuit board just above where the wires are connected

7. Keep holding the button while you replace the batteries.

8. Release button once batteries are in

9. The code is now reset to the default code of 12345678

10. Reassemble the lock and follow the below directions to set a new code.

 

If you know the current master code, then you can change it at the door lock keypad.

1. Enter master pin then press #

2. Enter 1 then #

3. Enter New Master pin then #

4. press * to end program

Contributor

 • 

2 Messages

4年前

What if I don't have a # on my door lock do i just do the battery removal and default setting option?  It is a yale lock with no # to enter to do the above instructions.

 

Thanks

New Member

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1 Message

1年前

How to change my passcode to my quickset door lock

Community Support

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6.9K Messages

1年前

@mhugee55 

The easiest way to change your passcode is to log in to your Digital Life app and change your passcode within the app.

New Member

 • 

1 Message

4分前

How to change my passcode to my quickset door lock

Community Support

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6.9K Messages

4分前

Digital Life only supports the Yale door locks.

New Member

 • 

2 Messages

4分前

How to I change a password on Yale Lock?

Community Support

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6.9K Messages

4分前

@Nicolett1 

The easiest and preferred way to change your password is to use the Digital Life app.

If you know the current master code, then you can change it at the door lock keypad.

1. Enter master pin then press #

2. Enter 1 then #

3. Enter New Master pin then #

4. press * to end program

 

If you forgot the current master code, you will need to do a factory reset on the lock.

1. Remove battery cover

2. Remove batteries

3. Remove the two screws behind the batteries

4. Remove the screw at the very bottom of the lock.

5. carefully remove the entire back plate

6. press the button on the circuit board just above where the wires are connected

7. Keep holding the button while you replace the batteries.

8. Release button once batteries are in

9. The code is now reset to the default code of 12345678

10. Reassemble the lock and follow the above directions to set a new code.

(edited)

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