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2 Messages
Sat, May 14, 2022 4:09 AM
My sim card is locked up
I have taken it out and reset it and it keeps saying I don't have any network connection because my sim card is blocked
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15日前
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tonydi
ACE - Guru
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4.3K Messages
15日前
Moving from the Internet forum
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formerlyknownas
ACE - Sage
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96.5K Messages
15日前
@euell2
If it says blocked from network, it's probably an issue with your phone. Either the phone is blacklisted is lost or stolen, or the phone is not compatible with AT&T LTE network.
What phone? Please list the brand, model name, and full model number.
Did you purchase the phone from AT&T or from a third party?
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ATTHelp
Community Support
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189.8K Messages
15日前
Hello there @euell2, we're here to help with your SIM card.
As @formerlyknownas stated the many ways for a SIM card block.
If you locked your SIM and do not remember the code, we have you covered.
How to unlock a SIM with a PIN Unlock Key (PUK)
If after swapping the SIM and confirming or adding a compatible data feature, you still can’t use data, you may need to program the correct APN and MMS data settings to use data services on the new device.
Swap SIM card
To swap a SIM, sign in to your myAT&T account to complete the following steps. If you’re new to using myAT&T to manage your AT&T PREPAID (formerly GoPhone) account, the user name is your 10-digit wireless number, and the initial password is the last 4 digits of your wireless number.
We hope this information helps and feel free to reach back out to Community Forums.
Ashley, AT&T Community Specialist
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