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Vanny97's profile



1 Message

Friday, July 24th, 2015 4:59 AM

Motorola Atrix Master Reset

Giving my old motorola atrix to my sister haven't used in months have new phone forgot the lock pin, how do i unlock to gift to my sister

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Official Solution

Community Support


15.2K Messages

8 years ago

Hi there @Vanny97


I’d be happy to help with your Motorola Atrix lock PIN! In the case of a forgotten security PIN, we must reset the device. To do so:


  1. Power off the phone, press and hold the Volume down button and Power button simultaneously while powering up the unit.
  2. Screen will come up with "Fastboot" at the top of the screen, press Volume down key to cycle through choices until you get "Android Recovery", then press Volume up key to boot in this mode
  3. Wait for the "triangle ! / Android" screen then go on to step 4                                                                                                                                                              
  4. Press both Volume up and Volume down key simultaneously. A Recovery Menu will come up
  5. Tap on Volume down key until "wipe data/factory reset" is highlighted, and tap Power button. Another Confirmation screen will come. Tap on Volume down key until coming to Yes and tap Power button
  6. After userdata is cleared, the "reboot system now" option will be highlighted by Default. Tap Power button
  7. Phone will reboot to initial setup MOTOBLUR screen.


You will now be able to set up the device as new, ready for gifting!


I hope this helps



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