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redcalex's profile

New Member

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2 Messages

Sun, Sep 25, 2022 1:45 AM

Data transfer/phone activation

When ordering online, and using the data transfer app, is the new device activated upon arrival, and how do I deactivate old device when transfer is complete?

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Official Solution

ACE - Sage

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102K Messages

2 months ago

Activation is the process of transferring service between phones. (As in new phone has service, old one doesn't) 

Transferring data is not activating.

Your new device should come with a Sim, possibly installed in the phone, and a quick start guide which tells you how to activate the sim to transfer service to the new phone.

(edited)

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