can't unlock Samsung S5 that I moved to consumer cellular
To whom it may concern,
I have a Samsung S5 that my wife previously used on AT&T that I am now using on Consumer Cellular. Unfortunately, some of the features do not work because it is still locked to AT&T. I tried going to the AT&T portal and it will not process my request because it is active on another AT&T account. Consumer Cellular said to contact you, and so I am. What do I do?
Thank you for your assistance.