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Business Number coming up as SpamRisk
Some of the phone numbers from our business are coming up on people's phones as SpamRisk. Is there a way to get these numbers removed from the Spam list?
New Member
•
1 Message
Some of the phone numbers from our business are coming up on people's phones as SpamRisk. Is there a way to get these numbers removed from the Spam list?
ATTHelp
Community Support
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210.5K Messages
2 years ago
Hello @ablanchard,
We can definitely provide you with some more information on this.
These spam alerts are most likely being displayed because some of our customers have the AT&T Call Protect app downloaded onto their cell phones.
AT&T Call Protect includes features such as fraudulent call blocking and spam alerts.
These suspected spam warnings identify telemarketers and other suspected spam calls.
We identify fraud and spam calls through data analytics and network intelligence, as well as reports from our customers who have wireless accounts with AT&T.
If you would like to Report an incorrect caller identification in Call Protect, you can do so by filling out the information at the provided link.
Hope this helps!
Sean, AT&T Community Specialist
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