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WickedStepMom's profile

Teacher

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19 Messages

Sunday, October 2nd, 2016 6:56 PM

WEB/ONLINE AT&T MESSAGE APP ONLY SHOWS MY TEXT MESSAGES, NOT THE ENTIRECONVERSATION 😡

My husband and I switched from Verizon to AT&T less than two weeks ago and when texting someone from our cell phones, only his/my messages show up on messages.att.net (AT&T messages). So when we move from cell phone to PC/tablet/iPad we still have to look back at the cell phone to view all what has been texted. As big as AT&T is and for as long as they have been in business, WHY this issue? I see that this issue has been posted about since 2013. Am I overlooking any solutions to this? We never had any problems when we used the Verizon app on his tablet and my iPad or the PC. We aren't going to take our phones back to AT&T for a partial refund after the restocking fee and return to Verizon as it really is too much of a hazzle but after our cell phones are paid off in two years, if the problem still remains we will be returning to Verizon. I do regret that I didn't picked phones that were unlocked so we could have taken them to Verizon.

Teacher

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15 Messages

7 years ago

This is also happening to me. Talked to 3 different techs, did multiple troubleshooting, and still not working. This is looking to be a server issue

Teacher

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19 Messages

7 years ago

Server as with the AT&T'S Web messaging app?  Or something with me connecting to the Internet? The tablet, iPad and PC all connect via my modem supplied by AT&T. When I'm home my cell uses my home WiFi, not the cell's mobile data but regardless all are through AT&T.

Teacher

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15 Messages

7 years ago

ATTs web site. Its something to do with Adv Messeging, im sure. Most, if not all S7s are having this issue. And with s6, when the update came, we started having the exact same issue

Teacher

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19 Messages

7 years ago

The S7 active are the type phones, we have. It is sad that a solution remains to be found.

Teacher

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19 Messages

7 years ago

Today I see that not all of my conversations on my cell are showing on the website and if I sent a text via the web app, it isn't showing on my cell. Very unhappy. 😡

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