New Member
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4 Messages
Not receiving one-time code verification texts? iPhone 15 pro
I get regular text messages but am not receiving one-time codes for verification? I just upgraded to the new iPhone 15 pro when this happened.
New Member
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4 Messages
dwill05
ACE - Master
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9K Messages
2 months ago
Were you previously using an iPhone with AT&T service, and getting the codes correctly?
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boston814
New Member
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4 Messages
2 months ago
Yes. Everything was fine until I upgraded.
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ATTHelp
Community Support
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224.9K Messages
2 months ago
Hello @boston814, thank you for reaching out to AT&T Community Forums. We're here to address your concern.
We know that this is something very important to you. We'll help to get this sorted.
You may need to reset your network settings. Go to the highlighted area and switch to your device to see the steps to take so.
If you have the Call Protect app this may be turned on and restricting phone calls and SMS messages to be blocked.
We recommend using our Troubleshoot and Resolve tool to fix this if you continue to experience issues. Simply select your device and the issue, then follow the steps to find a solution.
Also, please make sure that you have the latest software update on your device.
We hope this information helps, let us know if you have any other questions.
Thank you,
Mike, AT&T Community Specialist
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