Tutor
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8 Messages
NO MOBILE NETWORK after today's update.
I have no mobile network after the update.
I have a Galaxy S5. I've tried shutting it down. taking the battery out, etc. I really need to get back online.
Tutor
•
8 Messages
I have no mobile network after the update.
I have a Galaxy S5. I've tried shutting it down. taking the battery out, etc. I really need to get back online.
Accepted Solution
Official Solution
ATTMobilityCare
Community Support
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15.2K Messages
9 years ago
Hey there @kinsy2323
I’d be happy to help with your data connection! Please try the following:
Then try once again to access the internet via data! This seems to be a common issue from the recent software update. This fix should restore data access whilst a correction is made for the update.
I hope this helps!
Charise
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luketichrichard
Contributor
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1 Message
9 years ago
I ran into a similar situation recently where I could not get mobile data connectivity even though I had 5/5 bars on 4gLTE signal strength. I have an HTC One X+, so the details of what to do were a little different. I went to Settings > WiFi > Advanced, unchecked "Auto Connect" and rebooted. Mobile data connectivity restored with 2-3/5 signal strength.
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