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bgurnick's profile

New Member

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6 Messages

Monday, September 5th, 2022 9:00 PM

Need to Block spam SMS messages coming through ATT email gateway

I keep receiving (25-50) of these types of spam messages that appear to be coming through the ATT email to the messaging gateway.  How can I eliminate this problem?
As you can see, the "phone numbers" are not real phone numbers.  They are sequential bogus identifiers.
Suggestions for blocking or stopping these?
ATTHelp

Community Support

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207.5K Messages

5 months ago

Hello bgurnick, we're here to help with Spam SMS.

 

We understand the impact of receiving unwanted text messages. You can report fraud that occurs by email, text message or phone. Texting fraud can include SmiShing, rewards scams, and spam.

  • Forward suspicious text messages to 7726 (SPAM). Messages forwarded to 7726 are free for AT&T customers and won't count toward your texting limits. If you're not able to view the number, forward us the entire message at abuse@att.net.
  • Report spam and fraud text to us.
  • Forward a suspicious text message to the Anti-Phishing Working Group at reportphishing@apwg.org.
  • Report suspicious texts to the FTC.

Let us know if this helps.

 

Thank you for reaching out to AT&T Community Forums!

 

Carlton, AT&T Community Specialist 

New Member

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1 Message

3 months ago

Oh, I've heard about it. My friend received similar letters.

New Member

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6 Messages

2 months ago

Here is the problem.  All I see as a phone number are incomplete phone numbers that look like these.
they started several months ago.  I get anywhere from 10 - 40 or more every day.   
1 (410) 200-659
1 (410) 200-658
1 (410) 200-657

Each number is followed by a message, often, but not always, appearing as hypertext. They are often from foreign businesses. They do not appear to be malicious but rather advertising or links to newsletters, offers and they for the most part come from a group of 20+ specific entities.  
some are.....Honest John Newsletter, Bouwcetner, Olav Mol, Eyeko, DAFilms.cz, Outnorth, They seem to be email that somehow has been directed to the email to SMS text message gateway

Each one has its own different message.  I get messages from similar entities on a daily basis. 
Attempting to block the messages is futile because the numbers change (sequentially), and do not ever repeat.
Attempting to notify AT&T using the 7726 (SPAM) method won't work because the numbers I see and type in ARE NOT complete phone numbers.   What is the solution to getting these to end?

 

sandblaster

ACE - Expert

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62.1K Messages

2 months ago

@bgurnick The 1410 number is a random number assigned by the email to text gateway. When you forward a text to 7726 and respond with the 1410 number, ATT blocks the sending email address, not the 1410 number. Unfortunately, the spammers and scammers never run out of email addresses to use. The only way to block all texts from email is to call ATT and request they block your number from receiving texts from email. Don’t be surprised if you get an agent that says it’s not possible, finding an agent that knows how to do it is hit and miss but there are multiple other threads where customers have reported success getting them blocked. 

New Member

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6 Messages

2 months ago

Will this process end up blocking other entities that regularly communicate via text message. ie Bank Notifications, Second Factor authentications, advertisements or offers from businesses I actually want to see.
I notice that their messages generally come from a set of numbers ie 239-62, or 755-15, or 248-45.  The difference is that for example the Palm Tree Credit Union always uses 426-21 (This was not real info).  
Will blocking the email to SMS gateway block these messages?

(edited)

New Member

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6 Messages

2 months ago

One more thing. The numbers I am receiving are not random, rather they are sequential and keep running in sequence from day to day to day.  If the last number yesterday was 1 (410) 200-659, the next message I receive from any one of these senders will be 1(410) 200-660, whether it is an hour later or the next day. The numbers actually began, I believe at 1 (410) 001.

(edited)

sandblaster

ACE - Expert

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62.1K Messages

2 months ago

Ok, so not random but sequential. The number is still assigned by the email to text gateway. Having texts from emails blocked will block all texts from emails, including any legitimate ones. Secondary authentication, bank notifications, etc normally do not come from email so they won’t be blocked. The example you gave is from a short code, those would not be blocked.

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