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hk3147391's profile



3 Messages

Tuesday, August 14th, 2018 11:11 AM


I had to swap out my BB yesterday due to some strange things happening so they gave me another one and had to go in and set it up for a second time. trouble is i set up my email accounts but i am not receiving any i also cannot compose it keeps telling me  "no message service configured can only set up draft. so what does this mean what do i need to do to get my e-mail up and running. [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
Thanks in advance

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Community Support


214.9K Messages

5 years ago

Hello @hk3147391,


We can definitely assist you with setting up email on your new wireless device. Do you have an AT&T email address? If so, you can Learn how to get AT&T email on a wireless device. Do you have a non-AT&T email address? If so, you can Learn how to set up non-AT&T email on your mobile device. Let us know if this helps.


Sean, AT&T Community Specialist

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