Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Need your talk or text logs?
wittier's profile

Tutor

 • 

11 Messages

Sat, Jun 3, 2017 5:10 AM

Need help setting up Messages.Att.Net to text from computer

When I go to messages.att.net it shows my mobile number but then asks me to add a new number.  I had this problem with a prior account.  I can't figure out how to clear this and calling in usually isn't helpful because the phone agents don't understand what this is.

ATTHelp

Community Support

 • 

200.1K Messages

5 y مضت

Hello @wittier,

 

Thank you for reaching out to us on the Community Forums! I am sorry to hear you are having trouble setting up AT&T Messages. I will be more than happy to assist you!

 

We have a fantastic article on everything you will need to setup AT&T Messages. This article is our AT&T Messages Overview. If you meet the requirements and are still running into the same issue, make sure to try a different browser, or clearing your cache/cookies.

 

In case this is a provisioning issue, I will be reaching out to you via private message. Please check your Forum’s Inbox for this!

 

I look forward to getting this resolved. Take care!

 

Jonathan, AT&T Community Specialist

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.