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CWookie253's profile

Contributor

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1 Message

Friday, June 8th, 2018 9:30 AM

Mobile hot spot

How do i set up mobile hot spot? I am currently on a prepaid account and when I go to the hit spot tab on my phone it tells me to call 611 or go online.. is there anyway I can enable it right now? I have an iPhone 7+ 

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Official Solution

Community Support

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221.5K Messages

5 years ago

Hello @CWookie253,


I will be more than happy to guide you to the information needed to set up hotspot! With PREPAID accounts, not all plans have hotspot as a part of it.  With the error message, I would recommend double checking to see if it is an option with your current plan.


Have a fantastical day!


Katie, AT&T Community Specialist

Contributor

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1 Message

5 years ago

My hot spots don't work anymore

Contributor

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1 Message

4 years ago

Didyou ever get your hot spot turned on? I too am having the same problemy. Exactly what do I have to do to get it working?

ACE - Expert

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64.6K Messages

4 years ago

@my2bois You must have a plan that supports hotspot. The $65 unlimited plan does not. What plan do you have?

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