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Monday, November 21st, 2022 7:44 PM

MMS messages fail to send pictures to group text outside of iMessage

hi, I saw a thread that discusses this but there was no resolution.  Can you tell me if ATT has figured this out in the last four months?

Here is my issue:

When I try to send a picture on a group text where a user is not an iPhone user, the images fail to send every single time. I used to be able to send images without any issues before.  My mobile data is turned on, my MMS text setting is turned on, my wireless calling is turned on (because over the last 20 years my reception has been less than ideal where I live, but was able to deal with it using a booster, yet they decommissioned those in the last year so I'm back to terrible signal).

 

I've had my att line for over 20 years and have been experiencing this pesky problem over the last year.  It's certainly something ATT did to their network settings because nothing else changed on my side.  I sure hope they're looking into this and not just wasting people's time doing useless troubleshooting. I'd expect ATT to have a team with tons of different kinds of phones doing testing on their own to figure it out... but doesn't sound like it.  Anyone been able to fix the issue?

Thanks in advance for your help.

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