New Member
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2 Messages
Managed Networks AT&T WiFi Passpoint
Under my saved wifi on my Apple13 Iphone under known networks there is a section called managed networks. Under that is AT&T Wi-Fi Passport with the locked symbol on it next to the ion symbol. When I click on the symbol it is toggled to Auto-join and private Wi-Fi Address. Okay my question is: is this part of my sim card or is this a paid service from AT&T? Do you need a paid WiFi service from AT&T to have this?
Snapsnappy1234
New Member
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2 Messages
7 months ago
So based on your answer I assume you are telling me that in my home I have some sort of ATT internet service? That is why I have the managed network setting on my iphone? I thank you for your reply and I agree with you. Just the wireless portion of ATT and what I have gone through has been awful to say the very least.
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ATTHelp
Community Support
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221.3K Messages
7 months ago
We'll be happy to shed light on our Wi-Fi Passpoint, @Snapsnappy1234.
AT&T Passpoint Wi-Fi is a standardized hotspot technology that automates secure roaming between AT&T cellular and Boingo Wi-Fi networks for an improved connected experience. It automatically switches your device between Wi-Fi networks to help stay connected. Wi-Fi roaming on Passpoint- certified networks is available to AT&T subscribers at no additional charge, and It is not a part of your sim card.
Let us know if you have any more questions. Thank you for choosing AT&T Community Forums.
Marilyn, AT&T Community Specialist
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numberSync224
New Member
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6 Messages
7 months ago
Sorry to be dumb, but are you saying that that this needs to be set up between my att account and boingo? It just doesn't happen because I have AT&T. You need to go to the Boingo site and sign up for it?
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ATTHelp
Community Support
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221.3K Messages
7 months ago
Thank you for reaching out to us, @numberSync224.
As long as you have Wi-Fi turned on, there is nothing you, as the customer, needs to do to connect. To connect to Passpoint :
Make sure your certificate is still valid by going to Settings, General, and Profile on your device.
Let us know if you need any additional assistance. Thank you for reaching out to AT&T Community Forums.
Marilyn, AT&T Community Specialist
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tracstar1
New Member
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1 Message
6 months ago
Hello I just updated my iphone 14 to the latest software update. Now I cannot connect to passpoint secure.
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Wahrendorfvanessa
New Member
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1 Message
4 months ago
I’m not sure exactly why the “AT&T PASSPOINT, “ has a lock icon next to it and under this is “AT&T” with no icon next to it. However, when taking private Wi-Fi mode off, the WI-FI IP ADDRESSES FOR BOTH THE LOCKED ICON ATT PASSPOINT AS WELL AS THE AT&T with no icon BOTH HAVE SAME ADDRESS AS MY WI-FI ADDRESS ON THIS IPHONE 13, what even is this?
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ghechtman
5 Messages
1 month ago
How do you get this profile loaded onto an unlocked Pixel 6?
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