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Snapsnappy1234's profile

New Member

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2 Messages

Thursday, February 16th, 2023 8:35 PM

Managed Networks AT&T WiFi Passpoint

Under my saved wifi on my Apple13 Iphone under known networks there is a section called managed networks.  Under that is AT&T Wi-Fi Passport with the locked symbol on it next to the ion symbol. When I click on the symbol it is toggled to Auto-join and private Wi-Fi Address.  Okay my question is: is this part of my sim card or is this a paid service from AT&T? Do you need a paid WiFi service from AT&T to have this?  

New Member

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2 Messages

1 year ago

So based on your answer I assume you are telling me that in my home I have some sort of ATT internet service? That is why I have the managed network setting on my iphone?  I thank you for your reply and I agree with you.  Just the wireless portion of ATT and what I have gone through has been awful to say the very least.

Community Support

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232.8K Messages

1 year ago

We'll be happy to shed light on our Wi-Fi Passpoint, @Snapsnappy1234.

 

AT&T Passpoint Wi-Fi is a standardized hotspot technology that automates secure roaming between AT&T cellular and Boingo Wi-Fi networks for an improved connected experience. It automatically switches your device between Wi-Fi networks to help stay connected. Wi-Fi roaming on Passpoint- certified networks is available to AT&T subscribers at no additional charge, and It is not a part of your sim card.

 

Let us know if you have any more questions. Thank you for choosing AT&T Community Forums. 

 

Marilyn, AT&T Community Specialist

New Member

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6 Messages

1 year ago

Sorry to be dumb, but are you saying that that this needs to be set up between my att account and boingo?  It just doesn't happen because I have AT&T.  You need to go to the Boingo site and sign up for it?

Community Support

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232.8K Messages

1 year ago

Thank you for reaching out to us, @numberSync224.

 

As long as you have Wi-Fi turned on, there is nothing you, as the customer, needs to do to connect. To connect to Passpoint :

  1. Turn on Wi-Fi.
  2. From the device Wi-Fi menu, go to the Advanced or More section (depending on device).
  3. Select the Passpoint or Hotspot 2.0 checkbox to turn on. To turn off, clear the checkbox.

Make sure your certificate is still valid by going to Settings, General, and Profile on your device.

 

Let us know if you need any additional assistance. Thank you for reaching out to AT&T Community Forums.

 

Marilyn, AT&T Community Specialist

New Member

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1 Message

1 year ago

Hello I just updated my iphone 14 to the latest software update. Now I cannot connect to passpoint secure.

New Member

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1 Message

1 year ago

I’m not sure exactly why the “AT&T PASSPOINT, “ has a lock icon next to it and under this is “AT&T” with no icon next to it.  However,  when taking private Wi-Fi mode off, the WI-FI IP ADDRESSES FOR BOTH THE LOCKED ICON ATT PASSPOINT AS WELL AS THE AT&T with no icon BOTH HAVE SAME ADDRESS AS MY WI-FI ADDRESS ON THIS IPHONE 13, what even is this?

12 Messages

10 months ago

How do you get this profile loaded onto an unlocked Pixel 6?

1 Message

8 months ago

Did you ever get any answers? I have both listed on my phone under managed networks as well. I never installed or signed up for this. Why would it be locked if is free? Did someone possibly put this on my phone. 

ACE - Sage

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118.2K Messages

8 months ago

@Angela9303 

This is an indication of AT&T's free Wi-Fi hotspots.  It is locked because only AT&T customers can use it and must have a password for your AT&T service to connect to it. 

 You have to sign in when you connect to a Wi-Fi hotspot when you are in range. Once you sign in you can select to auto join in the future if you choose.

2 Messages

6 months ago

Why does this Passpoint and WiFi hide under my iPhones WIFI ? I would have never known it was there unless I had clicked edit which appeared at the top right hand corner.  Which I noticed it was on auto join the whole time I had been getting service.  Which makes me a walking hotspot for everyone around me.  I’m not wrong on this at all.  I’m wondering why my data is 2678 mps. 

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