I cant receive SMS text from my foreign bank

Hello @rogerio_besouchet. Let's see why you're unable to receive your verification codes from your overseas bank.

There's an action we recommend that you take which can help resolve your inability to receive those codes.  

See Checked your blocked messages when you visit Not Receiving Verification Codes from App - Solutions From AT&T. There are specific instructions, depending on the OS (Operating System) of your phone.

Reach back out to us so that we can further assist you.

Brittany, AT&T Community Specialist

Hi Brittany - thanks for your quick assistance but I believe that I have a different case. Following the post instructions, I was unable to find my scenario. Example: I don't have any blocked messages to be unblocked, I dont have ATT Call Protect as well. I do receive text messages all the time from US numbers - the issue on my point of view is related to the overseas bank that sends a text message (sender identified as +00000) that I'm not getting.

I've just called the bank again and they told me that this is 100% related to the US carrier and nothing can be done from their side.

Please let me know if you need any further information.

Hello, rogerio_besouchet, we're here to assist you with receiving your verification short codes.

This is not the experience we want you to have, and we want to step in to help. Let's meet in a Direct Message on this together, so we can do some troubleshooting, make sure your device is provisioned properly for short codes and work towards a solid resolution. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).

We look forward to hearing back from you. Thanks for reaching out to AT&T Community Forums!

Nelson, AT&T Community Specialist