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Sunday, July 18th, 2021 7:02 PM

How to use Att's VPN on public wifi networks only

I have Att for my wireless and internet, and I pay for Att's mobile security. However, if I set up the mobile VPN and I am using my phone at home, the interest speed bogs down which I am thinking is the VPN. Is there a way to turn off the VPN when I am using public wifi only? Thanks!

Community Support

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232.8K Messages

3 years ago

Let's make sure your VPN is working correctly, @Henoforever!

 

Does your home WiFi network have a password? 

 

The mobile security VPN should only be enabled automatically when connecting to an open WiFi network.

 

You may want to check out our AT&T Mobile Security article for more help. 

 

If you scroll down to where it says Disable Public Wi-Fi Protection, you should see instructions on how to change your VPN settings.

 

If you have any other questions, feel free to reach out!

 

Thank you for being the best part of AT&T!

 

Raiden, AT&T Community Specialist 

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