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leybee's profile

Voyager

 • 

2 Messages

Wednesday, October 16th, 2019 3:18 PM

Hotspot suddenly stopped working

Plan includes hotspot

Hotspot working previously

Getting a message to enable I need to call 611 or visit att.com

Tried to restart my phone, reset network settings, SIM card removed and replaced, turned Cellular Data off and on

A lot of people I know is getting the same problem with their hotspot

Is there an ongoing issue? how do we fix this?

 

ATTHelp

Community Support

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207.7K Messages

3 years ago

Hello @leybee,

 

Allow us to lend a helping hand. What kind of device do you have? Which plan are you on? Have you made sure that your device is updated to the latest software? Thank you. 

 

Makaela, AT&T Community Specialist

Voyager

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2 Messages

3 years ago

Hi, yes I have an iPhone 7 plus with iOS 13.1.3.  I think this issue is widespread, I have been hearing other users having the same issue, iPhone and android alike. 

 

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