Group Messaging Not Working on iPhone - AT&T Community Solutions
Learn how to resolve Group Messaging Issues
Having trouble sending a text in a group message? What about just sending a text? Are you missing the conversation? That is never good but we can help with that!
Android users cannot see iPhone Messages
If your previous device was an iPhone and used iMessage. Apple still thinks you have an iPhone and messages are sent to iMessage rather than your Android device and you will need to disable or unregister it.
Disable iMessage to see if the issue persists.
Heads up: If you updated your OS, consider reverting back to the original OS. This may resolve the issue until a patch is created.
How To Restore Group Text Functionality
Close and relaunch the Message app - tap the Home button twice and swipe the Messages app up.
Make sure you have enough space - this will require deleting file like images and videos.
Tap Settings > Scroll down and tap Messages > Scroll down to SMS/ MMS
and disable the feature and then enable it (also known as toggling the feature).
Go to Settings > Tap on General > Scroll down and tap Reset > Select Reset Network Settings > Enter your pass-code > Tap Restart Network Settings
Heads Up: This will delete Wi-FI and network settings on your device.
Delete the group conversation and start a new one - this may or not resolve the issue. You will lose the group conversation. Consider backing up your device beforehand is recommended.
Have an Android?
ChrisZ, AT&T Community Manager
AT&T Customer Care
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