Grandfathering my unlimited data plan

Hello everyone,

Just to clarify, you will be able to keep your unlimited data plan when you upgrade. Please see this thread for more details. You can send us a private message for any account specific help by clicking here. Please include your full name, phone number, account number and the best time you can be reached.

Thank you,

Dmitriy

I had to fight to keep it.  When you pre-ordered last time it forced you to pick from a list of plans - of course the grandfathered plan was not listed.  I had to spend hours on the phone to get it put back on my plan.

I agree with the comments above. The selection options should have one for 'keep existing plan'.

It's that simple. Easy. That would simplify life for everyone. I suspect that ATT does not want you to have that option without really putting you thru the meatgrinder. So they don't. They dont want folk using the unlimited data plans they once begged folk to buy. ATT should man up and make life easier for their customers. Customers keep them in business and its easier to switch than ever.

I just spent some time with the folk at att. Here's what I was told to do:

1. Order phone

When I order my phone tonight, keeping the unlimited data plan will not appear as an option. What I should do is to pick a plan in it's place and order the phone.

2. When I get the phone, I need to call in to att to activate it.

CAUTION: DO NOT USE THE AUTOMATED SYSTEM SINCE IT WILL INVOKE THE (UNDESIRED) PLAN I SELLECTED IN STEP ONE.

3. Tell the att representative to activate the phone with the grandfathered plan.

I was told this is done 'all the time'.

They will need the sim card number and some other numbers to do this so wait for the phone.

So this is what I will do.

Just to be clear, I was told directly that you CAN keep the grandfathered plan with the iPhone 6 and 6 plus. I also the the assistant write that in my file.

I'd be extremely careful and consistently monitor this.  My unlimited data dropped off due to an "error" on AT&T's fault; however, they cannot put me back on it....  I've been going back and forth with them for weeks.  They admit I should have it, but they can't put me back on.  Good luck!