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Jack2023123's profile

4 Messages

Friday, September 15th, 2023 8:33 AM

Getting this since last evening Error code: UsageServices-Client-I-1011

Is this a coincidence that you disabled it due to increased web traffic todag for iPhone release?

I need to see my data usage and it’s broken. 

Error code:  UsageServices-Client-I-1011

Accepted Solution

1 Message

8 months ago

Figured out a way…

when you get to the error message just change the billing period to maybe two periods prior. Everything will start to look familiar. Then change back to current billing period. 

2 Messages

8 months ago

I've been getting it too. The only thing I can guess is maybe a system upgrade.

2 Messages

8 months ago

I have been getting this since 8PM Thursday.  That is way too long for Support to fix this.  I needed the info for an appointment this morning and it wasn't available.

Shame on ATT to blame it on an iPhone release.

4 Messages

8 months ago

That was me blaming it on the iPhone release due to timing but att now has a message up that there is reduced functionality and I am assuming it’s because they cannot walk and chew gum at the same time. 

2 Messages

8 months ago

I called AT&T and that is what the rep said as well!  Too funny :)

2 Messages

8 months ago

The ability to request transfer pins is not available online.   It does not show up.

8 months ago

Does anyone know when this will be resolved?

2 Messages

8 months ago

Who knows ?   I am switching carriers just because I wanted an Iphone with the better camera.  I am going to Italy next year and I am unsure about taking my DSLR.   For locked phones, ATT is very expensive  option just to check email etc.  

Tmobile offered me a couple of discounts and should remimburse for the phone unlock.

For texting, and simple email, data, tmobile is friendly in Europe.    They offer a 30 day plan with calling that is $50.   ATT would have cost me $200 because of my billing cycle.  

Back to the question, who knows ?

4 Messages

8 months ago

Omg this works!!!!!  You neee to get the usage showing for previous bill and then switch back. You are a genius!!!

(edited)

4 Messages

8 months ago

See the work around posted by Ryliekoa. This works. So sad AT&T tried to disable the usage feature during the iPhone release and didn’t even train or communicate to their staff. 

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