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johngpotts's profile

Contributor

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2 Messages

Friday, November 11th, 2022 7:05 PM

Email to text not working

I have a website that sends an email to text my phone number at the AT&T SMS gateway txt.att.net. The email is sent as ##########@txt.att.net. This was working fine until just recently. Now the email fails, with part of the returned error message having Action: Failed and Status: 4.2.0.

I'm guessing that AT&T's SMS gateway suddenly doesn't like the domain that email is coming from. Any ideas on how to fix this?

Community Support

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232.8K Messages

2 years ago

Hello @johngpotts, we are here to help you with your email to text.

 

Due to the multiples sent from your server, it could have been blocked. You can reach out to our block list group by abuse_rbl@abuse-att.net to help investigate and help take action accordingly. You can read more on the AT&T Postmaster Website. 

 

 

We also recommend our Troubleshoot And Resolve Tool to help fix your email-to-text message concern, go to Fix my Wireless and Sign in to start

 

We hope this helps! Reach back out to us if you have additional questions. Thank you for reaching out to the AT&T Community!

 

Mellira, AT&T Community Specialist

New Member

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1 Message

1 year ago

Our company has been doing Email to text for 5 years and recently it stopped working.  So something happened on ATT side.  Any suggestions?

Maybe recently our company sender email address is getting blocked?

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