Need your talk or text logs?
pagat's profile

New Member

 • 

1 Message

Tuesday, January 3rd, 2023 4:10 PM

Cellular data issues

Hello, are there any issues in 52402 zip code area? Cellular data is turned on, but is very very slow, almost non-available. Thanks

Accepted Solution

Official Solution

ATTHelp

Community Support

 • 

210.7K Messages

2 months ago

Let's look into what can be impacting your data speeds, pagat!

 

It's possible to check the coverage in your area when you use AT&T Coverage Map. This viewer provides an approximation of coverage in any U.S. location.  In addition, you can also check for outages in your area with our Service Outage page.

 

Even though AT&T is licensed to cover a particular area, there may be spots within that area that have little or no coverage. Unexpected network trends, including dropped calls, failed call attempts, and poor call quality can occur for a number of reasons, including but not limited to:

  • Gaps in network coverage
  • A geographic obstruction, such as a mountain
  • A type of building construction

To minimize connectivity issues, we constantly monitor and optimize our network to deliver the best possible wireless service.

 

Also, we invite you to check the AT&T Unlimited Plan. Unlike AT&T UNLIMITED EXTRA and AT&T UNLIMITED STARTER, AT&T UNLIMITED PREMIUM PLAN offers unlimited high speed data that can’t slow down based on how much you use.

 

If you find that you want to upgrade to AT&T UNLIMITED PREMIUM then follow the recommended instructions under Compare or change plans at Change your AT&T Wireless plan.

 

These steps should point you in the right direction to resolving your experience with high speed data. In fact, there are ways to help manage your data if you find that you are constantly going over your monthly wireless data allowance.

 

Try this and let us know how it goes so that we can get you a definite resolution into your experience.

 

Lar, AT&T Community Specialist

(edited)

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.