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longtime_customer's profile

New Member


1 Message

Monday, November 28th, 2022 2:05 AM

Carrier Visibility on ipad

Hello, I’ve called AT&T 3 times today to request the carrier visibility on for my iPad.  No one knew what I was talking about and twice I was disconnected and no one called back.  Please help!!!!!

Community Support


221.5K Messages

10 months ago

Hello @ @longtime_customer, this is not the experience we want you to have, and we're happy to help with your carrier visibility request for your iPad. 


We want to get you into a DM to help works towards resolving your concerns. Check the message icon in the upper right-hand portion of the page and reply. 


In the meantime, gather your device information as we will ask for once we are in the direct message setting. Again, keep an eye out for our DM, and we'll get started on your carrier visibility request. 


Thank you. 


Alasani, AT&T Community Specialist 

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