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Nsdq160th10's profile

Tutor

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9 Messages

Sunday, September 21st, 2014 5:25 AM

Capping and stopping data usage once I reach my limit of 1gb without extending my data cap.

Is there an option from at&t that would stop mobile data usage once 1gb is reach on any of my phones? I want it to automatically stop my mobile data usage once the cap is reached. I don't want to have to pay for this capping service such as using smart limits; isn't that for monitoring kids?

Accepted Solution

Official Solution

Former Employee

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1.1K Messages

9 years ago

Please visit Ways to Manage Your Wireless Usage for complete information about managing the data on your device.

 

Hope this helps!

Professor

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2.4K Messages

9 years ago

No way currently for automatic stops but you can monitor usage on the lines and add a block manually.

Tutor

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9 Messages

9 years ago

How do I block it manually?

Sent from my iPad

Tutor

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9 Messages

9 years ago

What is smart limits? Would that cap data once data limit is reach? Is that for monitoring kids? Don't you have to pay for that service?

How would I stop data on my phone without going to airplane mode?

Tutor

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7 Messages

9 years ago

If your phones are android, you can go to the data usage settings to set limits.

Tutor

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8 Messages

9 years ago

You're told it's not possible but that's, of course, a complete and total lie. 

 

Of course it's possitble, ATT won't do it because they would lose a ton of cash in the form of overages.

 

Frankly, it's fraud: it's impossible for you to use the minutes you've paid for - either you go over and pay for more you can't use, or you leave yourself short. Either way, ATT wins.

 

Tutor

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9 Messages

9 years ago

I agree. There should be a way to cap your data once the 1GB is reach
amongst all shared devices.

Tutor

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9 Messages

9 years ago

I'm not concerned with voice or text as that's unlimited.  But it says once I'm "close or over" the 1GB, there is a $20 of data overage adding 500 MB which I won't need. So before I even reach 1GB, it's given me a warning for I'm at 90% so I decided to just block out my mobile data for now.  It doesn't make sense because I still have 10% left but afraid I may go over..

Professor

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2.4K Messages

9 years ago


@MadBunny wrote:

You're told it's not possible but that's, of course, a complete and total lie. 

 

Of course it's possitble, ATT won't do it because they would lose a ton of cash in the form of overages.

 

Frankly, it's fraud: it's impossible for you to use the minutes you've paid for - either you go over and pay for more you can't use, or you leave yourself short. Either way, ATT wins.

 


it's not a lie, there is currently no system/process in use that will stop your data automatically once it hits a certain amount. 

You can however turn the data off on your device when not using it or getting close to your "limit"

Scholar

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98 Messages

9 years ago

I would guess that this is why many people are reluctant to give up their grandfathered unlimited plans. The "unlimited" plans aren't really unlimited anyway - they just don't have the risk of overages.

 

AT&T should give the option of blocking overages instead of using underhanded and unfair tactics to try to take away our plans.

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