Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Need your talk or text logs?
NeonMedic's profile



5 Messages

Thursday, June 5th, 2014 10:00 PM

Can't send/receive MMS messages on my Nokia Lumia 920

I recently purchased a Nokia Lumia 920 (from AT&T) and inserted the SIM card from my Nokia Lumia 520 GoPhone. Everthing was working great until today when the MMS feature ceased to function. I've tried multiple APN settings listed on several different support forums, including AT&T's, with no sucess.


If someone could assist me with this it'd be greatly appreciated! 🙂



Former Employee


36 Messages

10 years ago

     I am so sorry that you are having issues with the MMS Messages! The first thing that we do not want to do is to try to alter the APN settings. When APN settings are altered, this can cause a bigger issue. To resolve this issue, you can troubleshoot with us through chat, or contact from a different phone because there are various factors of picture messaing not working. We need to see it from a network standpoint because a feature may be missing. Please contact us at your earliest convenience to resolve this issue. 


I hope this helps!



1 Message

8 years ago

I can't send or receive messages I have a Nokia 365 can u help me please



2 Messages

7 years ago

I can't send or receive pic messages and I can't download anything on my windows phone
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.