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1 Message

Wednesday, December 30th, 2020 10:27 PM

Can't send photos by text

Both my father and sister have different phones-  a google pixel and an android.   I have an iPhone 12.   I am unable to send any images to them by text  individually or when they are included in a group text to the rest of my family who all have iPhones.   Can someone help?  I keep getting the red exclamation mark  and "not delivered" message.   I've tried turning MMS and SMS off, resetting network settings, turning them back on...etc. etc.  Still nada. 

Community Support

 • 

232.9K Messages

3 years ago

Hello @Kafineod74,

 

We'd like to look into why you're unable to send MMS messages.

 

With more details, we'll be able to assist you to the best of our ability:

  • How long has this been going on?
  • Are you able to receive MMS messages?
  • Also, does this only happen with non iPhone users?

Please let us know.

 

Jonye, AT&T Community Specialist

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