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1 Message

Wednesday, December 30th, 2020 10:27 PM

Can't send photos by text

Both my father and sister have different phones-  a google pixel and an android.   I have an iPhone 12.   I am unable to send any images to them by text  individually or when they are included in a group text to the rest of my family who all have iPhones.   Can someone help?  I keep getting the red exclamation mark  and "not delivered" message.   I've tried turning MMS and SMS off, resetting network settings, turning them back on...etc. etc.  Still nada. 

Community Support


232.9K Messages

3 years ago

Hello @Kafineod74,


We'd like to look into why you're unable to send MMS messages.


With more details, we'll be able to assist you to the best of our ability:

  • How long has this been going on?
  • Are you able to receive MMS messages?
  • Also, does this only happen with non iPhone users?

Please let us know.


Jonye, AT&T Community Specialist

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