Can't send or receive pics in text messages
My husband and I just switched to ATT. We have new phones. We can't send or receive pictures in text. I've researched and found forums where people had this same problem back in 2016 - 2018 and now again this year. I've done all the suggested steps that ATT replied to others about in the forums and nothing. I also read where ATT has decided to use Google messages as their default app soon. I went ahead and loaded that app and still nothing.
This is not acceptable for a company of this size. It's obviously an ATT issue and not a phone or app issue being we've done everyone that was suggested and have a new phone and fairly new phone we're trying all this with.
I need answers ASAP ATT because this is a feature I need for work.