Contributor
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12 Messages
cannot send/receive MMS messages and cannot update software
Can no longer send/receive MMS messages on my ZTE222 phone. Was working till a couple months ago. Also cannot check for software updates, it gives me the message "no server" and won't let me check again for 24 hours.
Accepted Solution
Official Solution
ATTHelp
Community Support
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210.9K Messages
4 years ago
Good morning @johannapnc,
Allow us to lend a helping hand. What happens when you attempt to send a text? Are you experiencing issues with any other services? Check out this support article on Software updates for the AT&T Z222, it will walk you through how to install the update.
Also try walking through some troubleshooting steps in our Troubleshoot and Resolve tool just select your device and the issue that you're experiencing. Thanks for reaching out to us.
Makaela, AT&T Community Specialist.
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johannapnc
Contributor
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12 Messages
4 years ago
thank you for your time. Thank you. Hope you are enjoying your weekend.
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ATTHelp
Community Support
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210.9K Messages
4 years ago
You're welcome, @johannapnc!
Don't hesitate to reach out to us if you have any additional questions or concern. Thank you for being a loyal AT&T customer. Have a great weekend!
Makaela, AT&T Community Specialist.
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jdalicandro
New Member
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6 Messages
2 years ago
It's March 24 2021 and my Sony Xperia isn't working sending mms messages. I'm trying to text to a group of people (the kids on my soccer team). What is wrong? I've tried update the APN information from the ATT network, and still nothing. the Messaging app I'm using is Chomp ver8.34. Thank you for your help
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