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CALLER ID (cell phone)
Hi, My cell phone caller ID name is incorrect. How can I go about changing it?
Is this something I can change through my AT&T online account or do I need to contact customer service?
3 years ago
Let's look into that for you, @lopez951!
Currently, names displayed on a Caller ID for cell phones are saved by the device user. If you're receiving messages or notifications from mobile device users that your name is incorrect then they will need to update that information in their contacts.
However, if the users have landline service, then to update your name displayed on their Caller ID, it's recommended that you perform the following:
Also, you'll want to keep the following in mind:
Hope this info helps.
Lar, AT&T Community Specialist