Everyone gets our best deals on every smartphone - Black Friday gift deals are still here!
Need your talk or text logs?
Rockyubet's profile

Contributor

 • 

1 Message

Sat, Oct 21, 2017 11:58 PM

Closed

Block the 1-410-100 messages

I am getting text messages from 1-410-100 and I can't block them because the last digit of the number is different. They are from an att phone to an att phone  from att. From you. How can I stop this. I forwarded them to your spam number 7726. If I have to change phone numbers I will but it won't be thru att. 

New Member

 • 

13 Messages

1 year ago

I noted that they all had a link to a .shop site... All the work that has been done to curtail email spam, and the idea that nothing can be done to block this type of spam is somewhat ridiculous... 

If all 7726 does is help them block the sending email, then there is something quite wrong with the process. 

I downloaded wideprotect from the app store and was able to add phrases to block texts. I do not think that these ranges 1410100, 1410200 have any legitimate purpose, are the suggestions of this confirmed ? Has anyone ever gotten a valid text from one of these ranges ?

Time for some innovation folks, just saying that "everyone is getting them" simply reinforces the need for a solution not just acceptance.

Seems to me that some sort of registration process for an email to send to a gateway might be a good idea... idk. 

 

Contributor

 • 

7 Messages

1 year ago

@All4Good usually the links included in these 1-410-100-xxx and 1-410-200-xxx SPAM texts are obvious fakes, as they point to clearly unaffiliated domains. My guess is the spammers are just picking common brands that their marks are likely to be familiar with and click on without thinking. 

@TiredOfSpamAndLackOfInnovation I too hope that the cell providers come up with a solution, as it appears we have the technology. I’m finding Call Protect, the FREE tool offered by AT&T, is working pretty well for SPAM calls. In the meantime I’ll report back if the approach I went in to more detail about in my previous post works for me. It’s too soon to tell. 


As for some of these 410 texts being legit, a quick search through my text history found some old Jury Duty notifications that came from the 1-410-100-xxx range. 

(edited)

Contributor

 • 

7 Messages

1 year ago

It’s time AT&T block all 1410?????? texts. These are jot from full or real numbers and are phishing scams. It’s time AT&T lead for once and block them for their customers without charging more. 
The AT&T Call Protect app doest do it, we can not even report them via that app, reporting them by forwarding them to SPAM seems to do little, blocking them is a waste of time because the spammers alter the number slightly. 

No excuses, just DO IT

Thank you

Mike

Note: This comment was created from a merged conversation originally titled It’s time AT&T block all 1410?????? texts
OttoPylot

ACE - Expert

 • 

19.2K Messages

Almost impossible to do with constantly changing spoofed email addresses/phone numbers. I believe that AT&T can block all emails to text messages but you may lose legitimate ones. Most of these are computer generated and originate from overseas where U.S. laws don't apply. Don't respond and just delete.

___________________________________________________________

AT&T Cell Booster Technical Guide by OttoPylot

Cellular Booster Guide by OttoPylot

Award for Community Excellence 2021 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
sandblaster

ACE - Expert

 • 

60.8K Messages

Those 1-410 numbers indicate the texts are from emails sent through the email to text gateway. The number is assigned by the gateway, it is not spoofed and you can’t block them. Despite the many spam texts coming from email, there are also many legitimate uses. When you report a spam text and respond with the 1-410 number, ATT is able to determine the originating email address and block. Unfortunately, the spammer’s just use a different email.

Award for Community Excellence 2021 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

 • 

7 Messages

Sandblaster,

In speaking with some of my programmer friends, they have stated that carriers are able to filter out any sequence of numbers or events that come through their nodes, before it goes on to their customers. I am told that the carriers have the ability to set up a filtering that filters out all messages that terminate as a “1410xxxxxx” number after it is transferred from the email, effectively blocking all such texts from going out to the customers. 

OttoPylot

ACE - Expert

 • 

19.2K Messages

@Mikeheck2009 Do your IT friends understand how complicated a carrier's network is and how they work? Sure, spam texts coming from a specific email can be blocked but what happens when the originating email is slightly altered continuously? And can they guarantee that legitimate messages are not inadvertently blocked as well? All carriers are working on trying to stop spam/scam but the organizations behind this are very sophisticated and usually one step ahead of the carriers. Some providers can do a better job than others but it affects all providers.

___________________________________________________________

AT&T Cell Booster Technical Guide by OttoPylot

Cellular Booster Guide by OttoPylot

Award for Community Excellence 2021 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

 • 

3 Messages

1 year ago

I'm getting 6-10 a day of these!  AT&T has done nothing to stop them over months of harassment and, every one has been reported to 7726 and blocked.  They just keep coming with ending numbers in ascending order and now I'm getting them from 1410 200 ...!

New Member

 • 

13 Messages

1 year ago

@debbieqd, I was in the same spot that you were. Maybe some of the suggestions above to block mail to sms might help. In my case I downloaded an app from the app store called wideprotect. I put in a sms filter on .shop/ and .php

I'm sure there are many apps that allow you to do this, so far in last few days all 4 spam texts from the 100, 200 combo have been sent right to junk.

I also set it to block neighbor spoofers, they use the first 6 digits or so of your phone number to make you think it's someone you know... In my case all were fake callers from overseas trying to scam.

Hope it helps, and can't imagine how someone can make an app to do this but big telco simply accept as being normal or reasonable.

New Member

 • 

3 Messages

1 year ago

@TiredOfSpamAndLackOfInnovation  Thank you so much!  I thought I'd need a shrink.  Will try your recommendations.

Contributor

 • 

5 Messages

1 year ago

how do i stop the quantity of spam texts i'm getting? I've been getting daily spams for months and I report every one of them, but that has not helped. What is the purpose or reporting them if AT&T isn't going to do anything about it?

Note: This comment was created from a merged conversation originally titled spam texts
sandblaster

ACE - Expert

 • 

60.8K Messages

How do you know ATT’s not doing anything? They may well be stopping the sources you report, the spammers just send from a different source. Unfortunately, unless you can find a good app to block them, I’ve not heard of any good way to stop them.

Award for Community Excellence 2021 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
async

New Member

 • 

172 Messages

1 year ago

> I'm getting 6-10 a day of these!  AT&T has done nothing to stop

You just talked to incompetent agents. Follow @ergolad 's post. I had 4-7 a day, but as soon as I reached out to "advanced" tech support at AT&T, all stopped -- no 1-410- messages.

7726 method does not work. It is not AT&T's service and they have no control, which means they cannot filter whatever you report.

> I downloaded an app from the app store called wideprotect. I put in a sms filter on .shop/ and .php

A customer shall not be a programmer/it guru to stop this junk. It is the service provider responsibility IMHO

New Member

 • 

13 Messages

1 year ago

@async I entirely agree with you... If companies can reduce spam emails they should be EASILY able to do the same thing with texts, especially if arriving through email gateway. The internet is a wonderful thing but it is now the wild west with voip spoofed calls and these garbage texts.

About 1/2 of the calls I get each day are from offshore scammers, I have resorted to sending unknown calls to voicemail because the telco are not yet able to detect if someone is spoofing a number. I thought that was what STIR/SHAKEN was supposed to do, to require a certificate and allow identification and tracking of bad actors.

https://www.fcc.gov/call-authentication

I've a feeling that if someone at the telco wanted to block sms with ".shop" or ".php" patterns that it could be done... I'm just not sure they are really serious about it.

Why should someone have to opt out of spam texts by calling tech support ? Seems to me they should better identify the sender or not allow it. I think it's ridiculous that we need to buy apps to stop this garbage, but that is what a hefty bill expects of us... 

When will STIR/SHAKEN be used to identify spoofed calls ? Block spoofed calls ?

This seems to only be getting worse...

New Member

 • 

32 Messages

1 year ago

Lately I’ve had a huge increase in phishing texts.  They all come from 1-410-xxx-xxx numbers, which hide the actual spammer’s identity using an email-to-text gateway.  AT&T provides no way to block this number range, and some defend the need to support 410 codes, without explaining why the sender can't just use their email address or phone number.  My question is, who else besides scammers benefits from this 410 gateway?  Please be specific as to why hiding the sender's identity is a Good Thing.

Note: This comment was created from a merged conversation originally titled 410 Short Code Abuse

New Member

 • 

32 Messages

On a different forum, @JefferMC states, "The number series you're talking about are made up by the gateway process as the messages arrive.  You cannot block them unless you're going to block that gateway as a whole.  Blocking the gateway as a whole throws the baby out with the bath water."  My question is, who exactly is this baby, who presumably benefits AT&T customers, but who must hide behind a 410 short code?

JefferMC

ACE - Expert

 • 

30.2K Messages

Those messages are coming through an e-mail to text gateway.  This facility is used by thousands of legitimate senders as well as the irritating ones.

Award for Community Excellence 2021 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
sandblaster

ACE - Expert

 • 

60.8K Messages

As I explained to you on that other thread, the originating email address did not use to be hidden. Something changed recently. Why do you think anyone thinks that’s a good thing? You are the only person complaining about the spam texts that seems to care. Everyone else just wants them to stop. Do you really think blocking them would be easier if the email address showed as the originator instead of a 1-410 number? There are many legitimate users of email to text. Many organizations rely on that capability to send notifications. Why you seem to think only spammers use it I don’t understand.

Award for Community Excellence 2021 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

 • 

32 Messages

@JefferMC : "This facility is used by thousands of legitimate senders"

@sandblaster : "There are many legitimate users of email to text."

Once again, I did not ask whether legit senders use the gateway.  We all agree, yes they do!  Once again neither of you explain why legit users need the gateway.  Why not be transparent and show the originator's email address?  How do we the recipients or they the senders benefit?  Maybe you think it's obvious, but this dumb coder (me) needs it to be explained.

@sandblaster : "Everyone else just wants them to stop" Huh? Everyone else?  Obviously I too want it to stop, that's why I want the sender's email address to not be hidden.  Showing the originator makes it easier to identify them.  I'm not the one defending the email-to-text gateway, you are.  WHY?  Why not shut the whole 410 short code system down?  Who benefits?  Get it?

New Member

 • 

32 Messages

@sandblaster : "Do you really think blocking them would be easier if the email address showed as the originator instead of a 1-410 number?"  Yes.  Yes I do.  Because once the originator's email address is blocked, it stays blocked.  So to phish again, the spammers have to get themselves a new email address.  But using the email to text gateway, the spammer's same email address can be used over and over, always with a different 410 short code.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.