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Atsucks123's profile

New Member


3 Messages

Thursday, May 11th, 2023 6:12 AM

After 1 yr of calling no resolution

My service has been so slow for the entire year that I can't even upload pages on the internet . 

ACE - Expert


64.6K Messages

5 months ago

Why are you still a customer? If data speeds are that slow, perhaps you just live in a poor coverage area. Its probably time to switch to a different carrier.

ACE - Sage


111.1K Messages

5 months ago

That's not AT&t's problem It's your problem. You had 14 days to cancel service and switch to a different service provider.

If you are still paying for phone, pay it off, unlock it, and switch to a different service provider. You can pay off the balance of your installment in your online account.  

Then request unlocking through the computer portal.

It has always been 100% on us customers to choose a service provider that works for us because no service provider can provide service everywhere.

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