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cchaidez2's profile

New Member

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1 Message

Wednesday, May 10th, 2023 11:40 PM

Active Armor Error Code GETSTE106

I keep getting the ERROR CODE GETSTE106 when setting up Active Armor on my S23 ULTRA. Every time, and I mean every time, there's a system update, Active Armor disables itself, and I have to go through the same thing, trying to reactive it. I've tried every iteration of the steps provided by AT&T, and I always get the same error code. Why is this a constant problem? By now, AT&T should have a fix for this issue, considering how many of your customers have the same problem. The steps you're giving don't work.

Community Support

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232.9K Messages

1 year ago

We understand the importance and of making sure the error with your Active Armor is resolved, cchaidez2.

 

This is not the experience we want you to have. Let's meet in a Direct Message, so we can do some troubleshooting on our end, and work towards a resolution. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).

 

We look forward to hearing from you.


Marilyn, AT&T Community Specialist

New Member

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3 Messages

1 year ago

I agree is there a solution to the stated issue?

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