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ymmk's profile

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Friday, September 29th, 2023 11:15 PM

About MiFi18000 sim card

I received the MiFi 18000 product today, but it doesn't have a SIM card in it, so I can't use WiFi. What should I do?

Community Support


225.1K Messages

2 months ago

Hello @ymmk, thank you for reaching out to AT&T Community Forums. We're here to address your concern. We know that this is something important to you.


As mentioned by you, you've received the order for MIFI18000, as you have not received the Sim card. We suggest you to please visit the nearest AT&T corporate store and get a new Sim card for the MIFI18000 device.

Let me know if you have any more questions.


Thank you,

Mike, AT&T Community Specialist

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