Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
Davy49's profile
Davy49
Helpful 1
Supersonic 25!
#1 Star!

Mentor

 • 

118 Messages

Sat, Apr 23, 2022 11:49 AM

Why Can't I Send A Forum Member A Message ?

I've chosen to follow a user here in the forum's that's an at&t employee, but when I attempt to send a message I receive an error prompt (in red character's) that states something like 'passed some kind of limit reached'. I really don't understand what that error means, can someone please explain it to me? 

ACE - Expert

 • 

22.8K Messages

4 m前

Only Moderators, ATTHelp and ACEs can start DM conversations.

Davy49

Mentor

 • 

118 Messages

4 m前

I guess every message board has their own set of rules..etc, but at least for me being able to send an 'actual' at&t employee that's a member here in these forum's would be a positive feature. 

ACE - Expert

 • 

22.8K Messages

4 m前

While you cannot DM anyone, you can tag ATTHelp (or any other member) using the "@" symbol but there is no guarantee that they will respond.

Davy49

Mentor

 • 

118 Messages

4 m前

skeeterintexas,

Thanks so much for your reply, by the way I can relate to part of your username, my wife & I used live in a city located close to dallas (Waxahachie).

Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.