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sleonard's profile

New Member


2 Messages

Monday, November 7th, 2022 12:47 AM

What is going on with the sign in?

Rebooted my U-verse box, as I get wireless service via AT&T. All was well until my tv showed a direct tv login screen. The email on file I have no access to and don't know password or security Q answers. Spoke with both companies and direct tv doesn't have my number associated with an acct, tried several emails, no luck. Nobody can help I've been on the phone for days!

ACE - Expert


64.7K Messages

1 year ago

It sounds like you have Directv Stream service. The place to ask that question is in the Directv forum. Directv forums are here:

Community Support


225.6K Messages

1 year ago

Hey @sleonard. We understand your frustration, and would be happy to help you get back to enjoying your Uverse service.


In order for us to further help with your service, we'll need to meet you in a DM and gather some information to take a closer look for you. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums).

We look forward to hearing from you. 
Robert, AT&T Community Specialist
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