I would like to make a complaint on a store manager. I am having trouble finding where i can make the complaint and am wondering if someone can provide a solution here. I made an appointment from 6:30pm to 6:45pm. So they made the appointment for 6:45pm which is not what a I wanted. I waited anyway. 6:45pm rolls around manager and tech was helping 1 customer the other tech was in back of store. 6:53pm rolls around and both techs and store manager are hiding in the back of the store. I told them on the call and when I arrived I was on lunch from work and did not have a lot of time. Still walk ins took priority of my appointment. I walked to the back and told them I had little time I had to leave and asked if I could make another appointment and was told by the manager to wait a minute. I did not appreciate the attitude I was getting nor did I appreciate the lack of care towards my appointment. I understand I did not have enough time to continue with my appointment but I would like to have been made aware that I would have to wait longer or have an rescheduling appointment offered.