Charleen's profile

New Member

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1 Message

Thu, Apr 28, 2022 10:28 PM

Refund

I paid $ 1000.00 on 4-4-2022 on an account that is closed. I didn’t have my glasses on and  thought I was paying my mortgage payment. I have been trying to get my money back. I have spoken to 10 different people, then I was able to talk to 2 people who said I’d get my refund 7-10 days later. So far no refund. I was even given an email address to send information and the email address was closed.  Is there someone I can talk tO???

ACE - Expert

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22.7K Messages

Il y a 3 m

Cell phone?  Internet?  TV service?

Constructive

Employee

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28.6K Messages

Il y a 3 m

This is odd as AT&T won’t let me pay more than what’s owed on my bill if I owe 200.00 even it won’t allow me to post 201.00 and gives me an error that says you can’t pay more then the total bill amount. Did you close the account was it closed due to non payment did it have late charges past due amount? 

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