I paid $ 1000.00 on 4-4-2022 on an account that is closed. I didn’t have my glasses on and thought I was paying my mortgage payment. I have been trying to get my money back. I have spoken to 10 different people, then I was able to talk to 2 people who said I’d get my refund 7-10 days later. So far no refund. I was even given an email address to send information and the email address was closed. Is there someone I can talk tO???