Our Community Forum will be shutting down on June 27, 2024. Please visit att.com/support for all your support needs.

New Member


1 Message

Thursday, September 30th, 2021 10:55 PM

Telephone for the Hearing Impaired

My Father is 85 years old, and hearing impaired. How can I get service to come to the house and install a CAPTION REAL TIME TALK PHONE?

Accepted Solution

Official Solution



19.7K Messages

3 years ago

You can't.  You'll probably need to purchase one from a third party captel is one that comes to mind.  The service itself is free. Here's some information on captel you can do a Internet search to find others. Read the information carefully many can't be used on digital phone service. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.