Contributor
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1 Message
Uverse voip and camera pinholes cause phone to not work properly
My internet was switched from DSL to uverse voip. I set up the pinholes for my camera http port 80, command 5050 media 6050 mobile surveillance port 7050. When I do my camera works correctly but my phone does not work correctly when calling out. The odd thing is it works as it should when people call me. When i remove them my phone works correctly, I have had two techs here and neither could help me, I asked AT&T and no one has ever contacted me back. I am willing to change the ports but want to know what ports will not interfere with the voip settings for phone.
mibrnsurg
Expert
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20.4K Messages
8 years ago
Contact ATT Uverse Care on the link in my signature.
Send them a private message, on this link, and they should be able to give the help needed to solve your Uverse service phone problems/camera problems. They are available M-F 8am-11pm Eastern time (also around on weekends), response may take up to 2 business days, remember it was the holiday.
This is not the regular CS/TS phone people, but the social media Community Specialists that know the people to contact to get things done. I personally know as they've helped me on a DVR swap.
Include your account #, email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right on every page, for their reply. Good luck 😉
Chris
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