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Denisevint's profile

New Member

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2 Messages

Sat, Jun 25, 2022 1:57 AM

To get clear voice from caller

How do you channel to get clear voice from caller?

spoom2

ACE - Master

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16.9K Messages

5 months ago

On what?

New Member

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2 Messages

5 months ago

Forget it, I may be on the wrong page. My husband said he couldn’t hear clearly through the phone on the land line 

spoom2

ACE - Master

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16.9K Messages

5 months ago

Can you?

ATTHelp

Community Support

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203.5K Messages

5 months ago

Hey there @Denisevint, we saw your post and wanted to help with your landline so that you could get a clear connection.

 

There are a number of things we can try to improve your connection. Take a look at our support page on landline troubleshooting for a variety of helpful steps to diagnose what's going on with your service.

 

Alternatively, you can create a landline repair ticket. Our system will prompt you to try a few steps based on the information you provide to improve your service as soon as possible. If we don't have any success with that, we'll submit the ticket, and keep you updated with an expected arrival of the technician as soon as we can. 

 

If you want an update on the status of the ticket at any point, you can follow these steps: 

 

  1. Go to our repair hub.
  2. Choose Home Phone.
  3. Enter your home phone number and select Continue.
  4. Select Check Trouble Report Status.

 

Please let us know if this information is helpful! If you have any trouble it would be our pleasure to help out further.

 

Wesley, AT&T Community Specialist

spoom2

ACE - Master

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16.9K Messages

5 months ago

@ATTHelp If only one person in the household is having problems hearing on the phone, it's not the phone or the line.  That question hasn't been answered. 

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