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Texas2211's profile

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Thursday, September 15th, 2016 9:25 PM

power outage with uverse phone lines

if power goes out and i have uverse phone line, can i plug in a regular phone & will it work?

Accepted Solution

Official Solution

ACE - Expert

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26.8K Messages

7 years ago

Your Residential Gateway (modem) provides VOIP (Uvoice) service and if the RG loses power, you will not have phone service.

 

ATT used to provide a Battery Back Up but AFAIK, they stopped in 2015.  You will need to provide your own BBU for the RG.

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