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dgrose62's profile

Contributor

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1 Message

Monday, January 29th, 2018 5:26 PM

Block robo calls on land line

I am receiving robo-dial calls on my land line.  How can I block these calls?

 

Accepted Solution

Official Solution

Expert

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19.5K Messages

5 years ago

See this topic for the latest articles and information on what's being done about robocalls. 

Community Support

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232.1K Messages

6 years ago

Hello @dgrose62,


Thank you for reaching out to us on the Community Forums.  I definitely understand the nuisance of having to deal with spam calls to your landline phone. I’d be happy to share some information with you to help prevent these.


If you go here, you will be directed to AT&T’s support articles regarding blocking calls on your landline, including an automatic rejection of anonymous calls, recognizing and preventing phone scams, and adding your number to the national do not call registry.


To stop anonymous calls you can dial *77 and to turn off this feature you will dial *87.


To add your phone number to the National Do Not Call Registry you can go to www.donotcall.gov or call 888-382-1222.


I hope all this information helps you with stopping these calls.  If you have any further questions, always feel free to reach out to us here. 


Kendal, AT&T Community Specialist

Contributor

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1 Message

6 years ago

The political robocalls are driving us crazy.  Please partner with Nomorobo so I can stop these calls on my ATT landline.

Thanks

Expert

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19.5K Messages

6 years ago

There's many third party call blockers out there, just use google for more information.

Tutor

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5 Messages

5 years ago

If I get one more Robocall I'm gonna go nuts!

Tutor

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2 Messages

5 years ago

Why doesn't one of the largest phone carriers do anything about these annoying robocalls other then telling their customers to just block anonymous calls? It's pathetic! Is it because you make money off of these billions of unwanted phone calls? I am looking into another carrier because all that money I spend with at&t is not going to quality.

Expert

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19.5K Messages

5 years ago

You're pretty naive if you think going to another carrier will fix your robocall problems.  This problem is across all carriers that's why they are all working with the FCC to try and resolve this issue, all must agree as to how to do this or it won't work. No one carrier can fix this by themselves.  If you search the FCC's site you'll see what the history of this is and what's being done.  There's also bipartisan bills in the Senate.  

Tutor

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2 Messages

5 years ago

I have friends on other carriers who signed up for nomorobo and they don't
ever receive any robocalls. I get ten per day. I've literally stopped
answering the phone. So yeah, changing to a carrier that supports third
party filtering of phone calls do help.

Expert

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19.5K Messages

5 years ago

You didn't say anything about third party blocking devices and methods.  All you said was AT&T should do something about it.  If you have U-verse or cell service AT&T has call protect which they replaced nomorobo with.   It's not the other carriers that are blocking spam it's their contract with third party work arounds, you can also purchase third party devices that claim to block thousands of calls.  What all the carriers and the FCC are working on is a permanent solution to this problem, if they can agree on one .  So with your rational of what the other carriers are doing AT&T offers the same type fixes.  You'll also have to note that these fixes only work with digital services, not traditional landlines, with the exception of those you can purchase to put on your line ahead of the phone. 

Contributor

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1 Message

5 years ago

I agree with the others - AT&T should partner with NoMoRobo.  It's a bunch of crap that ATT wants to sell their own call blocker but will not allow a customer to have a choice of a third party provider.  There are no decent third party call blockers that are compatible with a traditional AT&T landline.  I dropped AT&T because of that.  Unfortunately, my parents who are in there 80s will not give up AT&T, but I keep trying to persuade them - I went with Spectrum, not a big fan of them but at least I have the option of enlisting a third party call blocker.  NoMoRobo has nearly eliminated the robo calls I receive.  Come on AT&T get with the program and afford your loyal customers, like my folks, the ability to enlist NoMoRobo as a call blocker.

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