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K

New Member

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9 Messages

Wed, May 19, 2021 9:33 PM

Where do I replace the ATT ML17929 Directory Card?

I received 2 directory replacement cards for my ML17929 2 Line Speaker phone, and was wondering where I can order the replacement cards in case I ran out of them, since I usually replace them daily.

Accepted Solution

Official Solution

spoom2

ACE - Master

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16.9K Messages

2 years ago

Had a heck of a time trying to figure out what you were talking about.  I finally found it in the manual and they do call it a directory card they're actually call desi labels or desi strips (for designation).  So when I put in desi label in google I get them but don't show any for your specific model of phone.  I find them for 4 line phones here I don't know if you could cut them down and make them work for your 2 line phone or not.  You might call Desi and see if they can match them, I've used them for business systems.  Now I just need to figure out why you'd have to change them everyday.

Accepted Solution

spoom2

ACE - Master

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16.9K Messages

2 years ago

Also, the reason why I cannot cut them down is because they don't have a "LOWER" button, which I need to lower the speed dial.

You can always cut that line out, or cut a small square out for the button. You know what it's for does it really need to say "lower"?

These are the choices I see you have.

1. Try the desi's for the 4 button sets. It's if the buttons line up that's important.

2. Call Desi and see if they have something that will work

3. Call the number in the front of the manual. 

4. Make you own desi's from a spread sheet, least desirable in my opinion

Personally I think number 1 is the best choice if the buttons line up.   You can always keep searching for the right one if none of the above work. 

Accepted Solution

ATTHelp

Community Support

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203.5K Messages

2 years ago

Let's get you some directory card replacements, @khoiusa!

 

For specialized assistance, you can fill out a form for our telephone product support team.

 

US customers may also contact them by telephone at: (800) 222-3111Monday – Friday 7 AM - 4 PM Pacific Time.

 

Please let us know if that helps!

 

Raiden, AT&T Community Specialist 

New Member

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9 Messages

2 years ago

I need to replace them daily (usually 2-4 days) because our employee directories would be changed slightly or more extensions being added.

New Member

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9 Messages

2 years ago

Also, the reason why I cannot cut them down is because they don't have a "LOWER" button, which I need to lower the speed dial. Anyway, that was a great help.

New Member

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9 Messages

2 years ago

I called them, and they don't have one for the ML17929 model.

New Member

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9 Messages

2 years ago

I found out you can only buy these over the phone, thanks for the help!

ATTHelp

Community Support

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203.5K Messages

2 years ago

We're glad to hear you were able to get it figured out!

 

If you have any other questions in the future, feel free to reach out!

 

Thank you for being the best part of AT&T!

 

Raiden, AT&T Community Specialist 

spoom2

ACE - Master

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16.9K Messages

2 years ago

@khoiusa from who and what number?  To help the next person looking for them. 

New Member

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9 Messages

2 years ago

I called AT&T (800) 222-3111.

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