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G

New Member

 • 

2 Messages

Tue, Jun 30, 2020 12:10 AM

Closed

NID Box Replacement

After 24 years of South Florida weather, our NID box is disintegrating to the point where I just put duct tape on what is left of the cover to old it closed so the wiring would not be exposed.

 

Who do we contact about getting the box replaced before we have a wiring or phone connection issue?

Accepted Solution

Official Solution

spoom2

ACE - Master

 • 

16.1K Messages

2 y前

Call customer service and ask for repair at the voice prompt. 800-288-2020

New Member

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2 Messages

@spoom2. Got the appointment set up for next week to replace the box. Thank you for the information.

 

New Member

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1 Message

3 m前

do you need to be a customer to ask for a repair?

spoom2

ACE - Master

 • 

16.1K Messages

3 m前

This is a two year old topic, you can call the number in the post and see if they'll repair it. At the voice prompt say not a customer. Closing this topic to further posting. 

(edited)

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