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New Member

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3 Messages

Friday, April 9th, 2021 5:37 PM

is there no e-mail box to report damage to ATT phone boxes

is there no e-mail box to report damage to ATT phone boxes that are seen along the road.  I have dozens in a list and don't want to spend all day on the phone when i can just type them out and submit them.

Accepted Solution

Official Solution

Expert

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18.4K Messages

2 years ago

There is no email or website to report them you'll need to call the buried wire group

New Member

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3 Messages

2 years ago

seems like they want to make it difficult so they don't have to do the work and just let the system degrade.

Mentor

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99 Messages

2 years ago

Kind of ridiculous, I just took a picture of a damaged box I saw when I went for a walk, but there is no email to forward the pictures to, nor a site to upload the pictures.

This Box is  between 485 Imperial Beach Blvd and the next bus stop West of that address. I reported this on the phone and got a ticket #, but I think a picture would explain the problem better.

This was either hit by a car or damaged on purpose by local vandals.

(edited)

Expert

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18.4K Messages

2 years ago

That just looks like the lid needs put back on, don't know what's holding it up, my guess sloppy splicing techniques. 

Mentor

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99 Messages

2 years ago

It was perfectly fine a week earlier, somebody hit that box or unscrewed the top on purpose,

Also there is a bundle of cables hanging out on the back. 

Expert

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18.4K Messages

2 years ago

Also there is a bundle of cables hanging out on the back.

Which explains why it won't go down. I don't think it was hit, I think the top was removed and not correctly replaced, either by a tech or maybe even a kid. 

Mentor

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99 Messages

2 years ago

Probably a kid, there are many cases of vandalism in the area, even hitting and damaging the new lights that were recently installed on the new sidewalk.

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